Newsroom
- Career Twist: Alumna's Path from Kinesiology to Hospitality SuccessWhen Rachel Debber toured Cal State San Marcos as a high school student from Fresno, she wasn’t sure what her college experience would hold. What she found was a close-knit campus community, opportunities to grow as a leader and the unexpected start of a career she hadn’t planned. Debber graduated from CSUSM in 2016 with a degree in kinesiology. Today, she leads the team at Lilo, a 22-seat fine-dining restaurant known for its immersive tasting experience and coastal cuisine. Just 10 weeks after opening, the restaurant earned a prestigious Michelin star. “I didn’t even know hospitality could be a real career when I started,” Debber said. “But I quickly fell in love with it. That passion and the people I’ve met through this industry have made all the difference.” Debber planned to major in nursing at CSUSM, but after not being admitted into the highly competitive program, she shifted to kinesiology and fully embraced the opportunities the university offered. She spent four years on CSUSM’s women’s club lacrosse team, a sport she’d never played before college, and served on the campus orientation team. She said those experiences shaped her into the leader she is today. “I didn’t like not being good at something, so I worked hard at lacrosse,” Debber said. “That same hunger carried into management. I wanted to be better, and I was willing to put in the work.” Orientation team training helped her connect with people from all walks of life, a skill that now serves her well in the hospitality industry. “We spent a lot of time learning about different communities on campus and how to support them,” Debber said. “That still sticks with me. Now I manage a diverse team, and that kind of awareness is essential. I received good training from being on the orientation team. They would bring in a lot of different leaders on campus to teach you about their area, and that was beneficial.” After graduation, Debber faced a decision: return home to Fresno to save up for grad school or stay in San Diego and work. She chose to stay and unknowingly launched a career in hospitality. “My initial entry into hospitality was with the intention of going back to school for kinesiology or for health science,” Debber said. “But I decided that I really had a knack for hospitality. I didn't even know that that was a career option.” Her first role was as a host at Campfire in Carlsbad, where she helped open the restaurant in 2016. She worked her way up through various roles, eventually helping to open Jeune et Jolie as a bartender and rising to general manager. “I think a lot of people really struggled when I first started working in hospitality,” Debber said. “I had a lot of people telling me it's not really a sustainable career. I felt like I had a lot of societal pressure to move into a different direction.” However, Debber found a sense of purpose and community working in the restaurant industry. Now as general manager of a Michelin-starred restaurant at Lilo, she’s focused less on accolades and more on people. “I think the Michelin star is just a byproduct of all the hard work we put in,” Debber said. “What’s most important to me is that we’re providing a unique experience for people, that our books are full every night, and that our team is genuinely happy with what they do. “As a company, we really believe in making sure everyone’s time is well spent. That’s something I care deeply about in my role. So, for me, it’s less about the Michelin star and more about creating something meaningful.” Debber never could have predicted becoming the general manager of one of the most talked about restaurants in Southern California. But she credits every twist and turn along the way for helping her grow into the leader she is today. “I think the best things in my life have come from saying yes to something that scared me a little,” Debber said. “You don’t always have to know exactly where you’re going. Just be open, work hard and trust that it’ll lead somewhere great.” Media Contact Eric Breier, Interim Assistant Director of Editorial and External Affairs ebreier@csusm.edu | Office: 760-750-7314
- CSUSM Breaks Ground on Integrated Science and Engineering BuildingCal State San Marcos on Thursday broke ground on its future Integrated Science and Engineering (ISE) Building, which will allow the university to respond to the critical need for STEM programs, including new engineering majors and enrollment growth. Among the speakers at the groundbreaking ceremony were CSUSM President Ellen Neufeldt; San Marcos Mayor Rebecca Jones; Assemblymember Darshana Patel, who represents the district that includes CSUSM; Jackie Trischman, dean of CSUSM’s College of Science, Technology, Engineering, and Mathematics; and representatives from C.W. Driver Companies and HGA, the general contractor and designer of the building, respectively. The emcee was Leon Wyden, CSUSM's vice president of Finance and Administrative Services and chief financial officer. “It wasn’t too long ago when the idea of the Integrated Science and Engineering Building was but a hope and a dream,” Neufeldt said. “So it seems a little surreal that we have finally come to this day, about to break ground on the first state-supported academic building at CSUSM in more than a decade. I am filled with so much gratitude – this milestone reflects the dedication of our faculty, staff, students and partners who work tirelessly to support CSUSM’s mission of student success and social mobility.” The ISE building is estimated to cost $110 million and will be funded through commitments from California State University and private support. It will cover more than 70,000 square feet over three stories. The first publicly funded academic structure on campus since 2014, it’s expected to open in fall 2027. The ISE building will be constructed at the top of CSUSM’s campus, between Markstein Hall (which houses the business college) and the Arts Building. It will feature teaching and research labs, additional classrooms, student support areas, staff offices, a café and outdoor gathering spaces. “It’s an incredible honor to stand here with you today as we break ground on a building that represents not just bricks and mortar, but also a beacon of opportunity, innovation and the future of engineering and technology in our region,” Trischman said. “As dean, I’ve had the privilege of working closely with our remarkable faculty and staff, many of whom met tight deadlines with determination and tremendous creativity. Your dedication to this vision has been nothing short of inspiring.” CSUSM established its engineering program in 2018 with software and electrical engineering; computer engineering followed five years later. The ISE building will house those programs as well as computer science, computer information systems and cybersecurity, while also supporting the addition of industrial and systems engineering. The industrial and systems engineering program will be the only one at a public institution in San Diego County. The new facility will enable CSUSM to expand its enrollment of students in engineering disciplines from 500 to nearly 2,000. It also will advance diversity in a field where fewer than 10% of workers nationally are of Latino descent. By contrast, more than half of CSUSM’s engineering students are Latino. “This groundbreaking marks more than the start of construction – it marks the beginning of a new era for CSUSM,” said Elaine Pollard, president of Associated Students, Inc. “It's an era where student potential is maximized, social mobility is accelerated and the future of science and engineering becomes more diverse, innovative and impactful than ever before.” With eight out of 10 of CSUSM alumni staying in the region, the influx of more engineering graduates will help fill workforce needs in an area that boasts the nation’s largest cluster of technology, life science, defense and communications companies. Data shows that, in San Diego County, there are four software engineering jobs for every one graduate and three industrial/systems engineering jobs per graduate. While state-funded plans call for a one-wing building, CSUSM is seeking private philanthropic donations that will be critical for long-term growth and sustainability, as well as expanding the square footage with a second wing. Learn more about the ISE building at https://www.csusm.edu/iseb/index.html.
Student Announcements
- Campuswide Evacuation DrillA mandatory campuswide building evacuation drill will be held on Feb. 12 at 9 a.m. The drill complies with a California State University policy that requires each campus in the system to conduct a building evacuation drill at least once annually. On Feb. 12 at 9 a.m., a message will be sent via the emergency notification system to start the evacuation drill. Multiple modalities may be utilized, including desktop alerts, digital signage, library PA, Cougar Central PA and text messages. Your building’s fire alarm also may activate. The drill is expected to last 20-30 minutes. Please evacuate the building, report to the nearest evacuation zone and wait for the “all clear” before re-entering. You can review the building evacuation zone assignments at https://www.csusm.edu/em/documents/csusmevaczones24.pdf. Contact Emergency Management at em@csusm.edu with any questions.
- Checking the Status of Campus ElevatorsDid you know there are three ways to check the working status of CSUSM’s 40 elevators and five wheelchair lifts? 1. Facilities Development and Management tracks the working status of our elevators with this interactive map. https://workrequest.csusm.edu/elevator/status.php 2. You can also sign up for email notifications that automatically alert you when our elevators are taken out of service or returned to service here. https://m.csusm.edu/default/kurogo_message_center/channels?feed=messages_channel_eac8ab41-0a30-45fd-aa4b-e1bca1ec9644 3. You can also receive automatic notifications on your phone through the CSUSM App. To sign up do the following steps: • Sign in to the CSUSM App • Go to “Maps” • Click on “Elevator Status” • Click on the “Opt In” button
News Release
- CSUSM Foundation Board Welcomes New Chairs, Three New DirectorsThe Cal State San Marcos Foundation Board is pleased to welcome two directors into new leadership roles and three new directors for the new academic year. Simon Kuo, vice president of corporate quality at Viasat, is the board’s new chairperson. Kristin Crellin, senior vice president of community and membership development at SchoolsFirst Federal Credit Union, is the vice chair. A longtime supporter of CSUSM, Kuo played a pivotal role in establishing the university’s electrical and software engineering programs and was instrumental in securing funds for the new Integrated Science and Engineering Building. Before joining the Foundation Board, he served on the advisory board of CSUSM’s College of Science and Mathematics (now College of Science, Technology, Engineering and Mathematics). In 2023, CSUSM recognized Kuo for his contributions to campus and the local community by awarding him an honorary Doctor of Science degree. Crellin is a respected leader in education advocacy and community engagement across California. With more than 35 years at SchoolsFirst Federal Credit Union, she has forged deep partnerships with school districts, universities and community organizations. She serves as chairperson of the CSU Foundation Board of Governors, representing all 22 campuses. “Simon and Kristin have been tremendous supporters of CSUSM over the years, and we’re thrilled to have them leading the Foundation Board,” CSUSM President Ellen Neufeldt said. “With Simon’s unwavering commitment to STEM innovation and Kristin’s deep roots in education advocacy, their leadership will be instrumental in shaping the future of CSUSM and ensuring that our students and region thrive for generations to come.” In addition, the Foundation Board’s three new directors are: Carol Lazier Lazier is philanthropist who’s a longtime champion of CSUSM and advocate for social mobility. Besides participating on CSUSM’s Campaign Committee as an ad hoc director, she has served on numerous nonprofit boards. She is best known for leading the effort to rebuild the San Diego Opera, which was on the brink of closure in 2014. Lazier was named San Diego Philanthropist of the Year in 2016. In recognition of her community impact, CSUSM awarded her an honorary Doctor of Humane Letters degree in 2022. Richard Armenta, Ph.D. The faculty representative, Armenta is a social epidemiologist and associate professor of kinesiology. He also serves as associate director of CSUSM’s Center for Training, Research and Educational Excellence (CTREE), supporting STEM education and student success. Mitch Kuvinka (’24, ’26) The student representative, Kuvinka is a Navy veteran and graduate student pursuing a master’s degree in history. He serves as a teaching assistant and works at the Epstein Family Veterans Center on campus. He is also a member of the President’s Inclusive Excellence Advisory Council and the History Club. “I’m pleased to welcome Carol, Richard and Mitch,” Neufeldt said. “The combination of a philanthropist, faculty member and graduate student brings a powerful mix of perspectives that will enrich the work of the Foundation Board.” About the CSUSM Foundation Board The CSUSM Foundation Board is composed of community leaders and philanthropists who cultivate and encourage charitable investment in the university, build meaningful regional relationships and encourage a culture of philanthropy. All gifts to the university are accepted and administered by the Cal State San Marcos Foundation, an official 501(c)(3) auxiliary organization of CSUSM.
- Career Twist: Alumna's Path from Kinesiology to Hospitality SuccessWhen Rachel Debber toured Cal State San Marcos as a high school student from Fresno, she wasn’t sure what her college experience would hold. What she found was a close-knit campus community, opportunities to grow as a leader and the unexpected start of a career she hadn’t planned. Debber graduated from CSUSM in 2016 with a degree in kinesiology. Today, she leads the team at Lilo, a 22-seat fine-dining restaurant known for its immersive tasting experience and coastal cuisine. Just 10 weeks after opening, the restaurant earned a prestigious Michelin star. “I didn’t even know hospitality could be a real career when I started,” Debber said. “But I quickly fell in love with it. That passion and the people I’ve met through this industry have made all the difference.” Debber planned to major in nursing at CSUSM, but after not being admitted into the highly competitive program, she shifted to kinesiology and fully embraced the opportunities the university offered. She spent four years on CSUSM’s women’s club lacrosse team, a sport she’d never played before college, and served on the campus orientation team. She said those experiences shaped her into the leader she is today. “I didn’t like not being good at something, so I worked hard at lacrosse,” Debber said. “That same hunger carried into management. I wanted to be better, and I was willing to put in the work.” Orientation team training helped her connect with people from all walks of life, a skill that now serves her well in the hospitality industry. “We spent a lot of time learning about different communities on campus and how to support them,” Debber said. “That still sticks with me. Now I manage a diverse team, and that kind of awareness is essential. I received good training from being on the orientation team. They would bring in a lot of different leaders on campus to teach you about their area, and that was beneficial.” After graduation, Debber faced a decision: return home to Fresno to save up for grad school or stay in San Diego and work. She chose to stay and unknowingly launched a career in hospitality. “My initial entry into hospitality was with the intention of going back to school for kinesiology or for health science,” Debber said. “But I decided that I really had a knack for hospitality. I didn't even know that that was a career option.” Her first role was as a host at Campfire in Carlsbad, where she helped open the restaurant in 2016. She worked her way up through various roles, eventually helping to open Jeune et Jolie as a bartender and rising to general manager. “I think a lot of people really struggled when I first started working in hospitality,” Debber said. “I had a lot of people telling me it's not really a sustainable career. I felt like I had a lot of societal pressure to move into a different direction.” However, Debber found a sense of purpose and community working in the restaurant industry. Now as general manager of a Michelin-starred restaurant at Lilo, she’s focused less on accolades and more on people. “I think the Michelin star is just a byproduct of all the hard work we put in,” Debber said. “What’s most important to me is that we’re providing a unique experience for people, that our books are full every night, and that our team is genuinely happy with what they do. “As a company, we really believe in making sure everyone’s time is well spent. That’s something I care deeply about in my role. So, for me, it’s less about the Michelin star and more about creating something meaningful.” Debber never could have predicted becoming the general manager of one of the most talked about restaurants in Southern California. But she credits every twist and turn along the way for helping her grow into the leader she is today. “I think the best things in my life have come from saying yes to something that scared me a little,” Debber said. “You don’t always have to know exactly where you’re going. Just be open, work hard and trust that it’ll lead somewhere great.” Media Contact Eric Breier, Interim Assistant Director of Editorial and External Affairs ebreier@csusm.edu | Office: 760-750-7314
Steps Magazine
- Alumna on Front Lines of Fight to Advance Clean EnergyManal Yamout McDermid often feels like she’s standing on the cutting edge of California’s multibillion-dollar green economy. One day, McDermid will be meeting with a company that is developing what are effectively electric helicopters designed to cover distances of less than 100 miles – basically, an Uber for the skies. The next day, she’ll sit down with a business that’s building a device that captures a semi truck’s carbon emissions directly from the tailpipe, pumps it into a tank, then either buries it underground or sells the CO2 for use in products like soda. Still other days might include huddles with firms that make rooftop solar panels, heat pump water heaters, even self-driving cars. “Each of the clients that I work with, I get a chance to embed in their team,” McDermid said. “I get to jump around. And not only is the subject matter different, but the people are different and the vibe is different. I like that diversity.” Those clients, in turn, value McDermid’s expertise, so much so that they’re willing to pay handsomely for it, in many cases while they’re still trying to get off the ground as a startup. The Cal State San Marcos alumna is the founding partner of Caliber Strategies, a Sacramento-based lobbying firm that helps energy and climate companies – whether sexy startups or stodgy utilities – navigate the regulatory maze that is the California policy arena. In doing so, McDermid draws on almost two decades of experience in state politics and policymaking, going back to when she was a clean energy adviser to former Gov. Arnold Schwarzenegger in her early 20s, only a few years after graduating from CSUSM with a degree in biology. “I founded this company because it’s really challenging to bring new technologies to market, especially in a place like California where the market rules are quite complex and there are all these different agencies doing different things,” McDermid said. “We focus exclusively on climate and energy, and primarily on what I refer to as disruptive technologies.” Founded in 2013, Caliber now totals eight employees, and one of McDermid’s fellow partners is Michael Picker, former president of the California Public Utilities Commission (CPUC), the nonpartisan body charged with regulating the state’s utilities. The company has almost 50 clients, including investment management giant Blackstone, accounting firm KPMG and Sunrun, one of the nation’s biggest solar installers. Sometimes Caliber’s clients take the form of a legacy company that’s opening a new product line. A.O. Smith Corporation, for example, has been around for 150 years and is one of the world’s leading manufacturers of water heaters and boilers, with annual sales of almost $4 billion. But as California increasingly moves toward the full electrification of all buildings, A.O. Smith is gravitating toward heat pumps, which heat water using electricity instead of gas. Enter Caliber. The company worked with a team of nonprofit, industry and environmental organizations to help pass legislation to allocate about $44 million in incentives for heat pumps. Caliber then led an effort with this coalition and the CPUC to design an incentive program that would offer state residents payments of up to $7,300 for installing heat pumps. Another category of clients is fledgling businesses with an innovative solution to a climate-related problem. Charm Industrial is a Bay Area startup with a mission to, as its website touts, “put oil back underground,” an elegantly simple description of the complex science involved in carbon capture and sequestration. Charm approached Caliber in its infancy, seeking to get introduced to the right people, increase its name recognition and create a market from scratch. “It’s about streamlining the process, and even more so trying to educate regulators,” McDermid said. “We educate regulators and policymakers about what the needs of new technologies are. After the policymaker has already said, for example, we want electric cars and you have the market ready, there remain all these barriers that no one has figured out. So it’s a collaborative process to figure out how we get from where we are now to where we want to be.” It was at CSUSM where McDermid discovered her twin passions for environmental science and public policy. Having initially enrolled at the university on a cross country and track and field scholarship (she competed for two years before injuries forced her to stop), she decided she wanted to pursue conservation biology and save the earth one planted tree at a time. At some point in her college journey, however, it dawned on her that planting trees – even 10 to 20 acres worth – couldn’t compare with, say, protecting millions of acres through legislation. As a junior, McDermid spent the fall semester in Washington, D.C., as part of the Panetta Congressional Internship Program, and when she returned, she ran for and was elected president of Associated Students, Inc., for her senior year in 2004-05. She even started a progressive activist organization with some friends. “CSUSM was this perfect testing ground to try out all these different things,” she said. Using her student experience as a springboard, McDermid was accepted after graduation into the Capital Fellows Program, an initiative through Sacramento State that offers paid, full-time fellowships in each branch of California’s government. She was assigned to Gov. Schwarzenegger’s office for a year, followed by a year working in the office of First Lady Maria Shriver. In 2008, McDermid got her big break when Susan Kennedy, still early in her tenure as Schwarzenegger’s chief of staff, acted on a recommendation to tap McDermid as her top deputy. Kennedy was seeking not an executive assistant but someone who could step into her high-pressure position when necessary and not miss a beat. In McDermid, she found a kindred spirit, essentially a younger version of herself. “She was perfect,” Kennedy said. “She looked out at the landscape from the perspective of, if she were the chief of staff to the governor, how would you prepare for this? How would you brief him on this? What information do you need from the agencies or the departments or the senior staff? “It’s a very tough role to step into, and she earned everyone’s respect because she was so good at what she did. She made me twice as good at what I was doing because she was as good as me.” Near the end of his eight years as governor, Schwarzenegger began to feel a particular urgency to buttress his accomplishments in the climate space. He tasked Kennedy with figuring out how to secure permitting for a host of renewable energy projects being incentivized by the Obama administration, and Kennedy in turn tasked not only Picker – the former CPUC president and current Caliber partner – but also McDermid. “It was a failure-is-not-an-option initiative by the governor,” Kennedy said. “I gave Michael all the power, and I gave him the most powerful weapon I could think of, which was Manal. The two of them were responsible for basically unlocking gigawatts of renewable energy in California, which completely changed the landscape of the state’s climate initiatives.” McDermid’s efforts were so successful that, when Schwarzenegger left office in 2011 and Jerry Brown entered, she was among just a handful of staffers retained out of the nearly 100 in the governor’s office. She departed later that year to take a job in Washington as a lobbyist for NextEra Energy, an electric utility holding giant, before Kennedy lured her back to California in 2013. With her longtime mentor, McDermid launched not only Caliber but also Advanced Microgrid Solutions (AMS), a company that was born out of the shuttering of the San Onofre nuclear power station in June 2013. That closure created an immediate 20% power shortage in large portions of Los Angeles, a gap that AMS filled by building what McDermid called the “world’s largest virtual power plant” – battery storage systems at commercial sites like Kaiser Permanente, Irvine Company and Walmart. Over time, AMS shifted its focus from developing those large-scale energy storage projects to providing software that allowed others to optimize their own energy storage assets. When AMS was sold in 2020, McDermid rededicated herself to Caliber, which had been on the back burner for a few years. During the pandemic, she got married and moved from San Diego (where she grew up after her family escaped war-torn Lebanon when she was 3) to Santa Barbara, her husband’s hometown. Manal and Hitch, her husband, have a 3-year-old son, Malek. McDermid makes frequent trips to Sacramento and to San Francisco, where Caliber has a small office. Not coincidentally, the Bay Area also is the headquarters of the CPUC, one of the regulatory bodies that Caliber works closely with, along with the California Energy Commission, the Air Resources Board and the Natural Resources Agency. Many for-profit companies have an adversarial relationship with the regulators that establish the rules governing them, but that’s not the case with Caliber or most of its clients. They’re all in the same boat and rowing in the same direction when it comes to the state’s ambitious climate goals, which is one of myriad reasons why McDermid loves the work she does. “We’re very focused in California precisely because we actually want to get things done,” McDermid said. “I don’t want to spend my time convincing someone that climate change is a problem or that we should put more electric vehicles on the roads. The nice thing about California is, at the highest level, the leadership is completely bought in on what the problem is. And it’s more about figuring out: How do we solve it?” Manal Yamout McDermid Major at CSUSM: Biology Graduation year: 2005 Company: Caliber Strategies Website: caliberstrat.com Founded: 2013 Number of employees: 8 Talking Business With Manal Yamout McDermid What's the best advice you received about starting a business? Work with people you like. It's super simple, but if you pick people you like and admire and want to spend an inordinate amount of time with, you really can't go wrong. In some ways, getting the people right is more important than the idea and the path to market. What advice would you give budding entrepreneurs? Same advice as the first one: Choose your partners carefully, and choose them based on their character, their integrity and your level of trust in them. Don’t just think about breaking into a market. What's the greatest challenge in starting your own business? I think it's the uncertainty and the self-doubt that come with it, like: Should I grow? The greatest challenge is believing that as you scale up, things will work out, and getting the confidence to take that next step. Knowing what you know now, is there anything you would have done differently? No. I'm a firm believer that whatever happens was supposed to happen, and it doesn't mean that it was good. But I wouldn't have done it differently. What are the qualities of a good entrepreneur? I would say confidence, belief in yourself. The ability to really pay attention to what's happening around you, whether that's the market or the people you surround yourself with. Media Contact Brian Hiro, Communications Specialist bhiro@csusm.edu | Office: 760-750-7306
- Incredible Mulk: Class Project Becomes Thriving BusinessMelissa Finestone remembers the assignment in her business marketing class that started it all. Each student was required to develop a business plan based on a product they conceived. Finestone decided to curate a product that combined her passion for cooking with a childhood love of chocolate milk. But Finestone wanted to develop a healthy alternative to other chocolate milks on the market. She noticed that there was a growing demand for more plant-based options, and she wanted to create a product that would avoid a laundry list of unfamiliar ingredients. When Finestone couldn’t find a product on the market that met her requirements, she chose to make her own. Using her Vitamix blender to grind almonds in her kitchen at home, Finestone crafted samples of chocolate- and strawberry-flavored, plant-based almond milk. She served it to each student in the class while presenting her product. “I remember a classmate saying, ‘I do not drink flavored milk, no matter what kind of milk it is, but I would buy this one,’ ” said Finestone, then known by her maiden name of Mandim. The overwhelming support from her peers inspired Finestone to launch The Mulk Co. in June 2018, only one year after she graduated from Cal State San Marcos with a bachelor’s degree in global business management. “What she is doing in starting up a food business is extremely difficult,” said Dick Lansing, who worked with Finestone as part of the College of Business Administration’s Career Mentor Program. “There are all sorts of hurdles and problems and costs that you need to go through and take into consideration. “I generally don't recommend anybody go into the food business, as an individual person, unless they have a lot of money they want to lose. But she had a plan, which was really good and really smart.” Today, Finestone’s signature almond milk is available at nine farmers markets throughout San Diego County and three in Los Angeles. She has gone from grinding almonds in her kitchen to using a commercial space in Vista, where she produces 10 different flavors and three seasonal offerings. The chocolate and strawberry flavors that she shared in class are among the most popular – and the recipe hasn’t changed much since then. “I can’t pick a favorite, but I associate each flavor with a memory,” Finestone said. “When I think of strawberry, I think of the student who complimented me in class because I couldn’t believe that she liked it so much.” Finestone takes pride in using only real ingredients in her almond milk; it contains no additives, fillers or preservatives. She sources her almonds from a farm in California’s Central Valley, where 80% of all almonds in the United States are harvested. Mulk has become so successful that Finestone has employees to cover the numerous farmers markets, though she still can be found each Sunday at the Leucadia Farmers Market. “My husband tries to get me to stay home and rest on Sundays, but I just love it,” she said. “There’s just something about the community and relationships you build with other vendors. I love the friendships you make, not just with your customers but with fellow business owners.” Finestone never intended to be an entrepreneur. It took a one-way ticket around the world for her to discover this path. Finestone grew up in South Africa, where she earned a bachelor’s in fine arts from Witwatersrand College and then graduated from Inscape Design College. She had a well-established career in interior design, even winning an interior designer of the year award for Virgin Airlines’ launch in South Africa. When Finestone’s parents moved to Australia, where her sister had landed a job, Finestone decided to move with them. But she quickly learned that Australia wasn’t where she wanted to live long term. Instead, she packed her belongings to find someplace that felt like home. It began a journey that took her from Melbourne to Sydney and then on to Chile, Brazil, Peru, Argentina, Bolivia, India and Thailand. With visits to more than 30 countries over her lifetime, Finestone credits the globe-trotting experiences for shaping her as a businessperson. In fact, it was a trip to India that inspired one of Mulk’s most popular flavors. The company’s golden almond milk is blended with turmeric, cinnamon and ginger, a nod to the Indian drink masala haldi doodh, which translates to “golden milk.” “I remember drinking it at Indian street markets, and it was delicious,” Finestone said. “I knew I wanted to create a version of it for Mulk.” After nine months of traveling, Finestone returned to Australia to see her family. She didn’t stay long, taking an offer to visit a friend in Los Angeles. This trip was different from the others, though. It was her first time in the United States, and she fell in love with Southern California. Finestone found herself with new opportunities, and she leaned into her passion for cooking, which had been a constant in her life since she was 6 years old and honing her skills with her mother and grandmother. Her talents led to a job as a chef for Oscar-winning composer Hans Zimmer. But Finestone yearned for something else. She started studying business leadership and management at Santa Monica College and landed internships in public relations and marketing. She always thought her time in the U.S. would be temporary, that she would eventually return to Australia to be closer to her family. Then she met her future husband, Adam. One of Finestone’s internships was located next to the packing and shipping company owned by Adam’s parents. She frequented the store to mail packages, becoming such a regular that Adam’s parents invited her to a Christmas party where she met their son, who was visiting from San Diego. Finestone eventually moved south to be closer to Adam and continued to pursue her business degree, first at Palomar College and then at CSUSM. “I liked the idea of having a degree that would support any industry,” Finestone said. Finestone also had support from Adam, whom she credits for inspiring the name of her almond milk business. “My husband makes fun of me when I say ‘milk.’ It sounds like I’m saying ‘mulk’ because of my South African accent,” Finestone said. “The name just stuck, and I felt like it was fitting for my business.” Starting any business comes with challenges, and the food industry is notoriously difficult for budding entrepreneurs. It wasn’t just Lansing, a College of Business Administration advisory council member, who warned Finestone about how grueling it could be. As Finestone grappled with whether to start a business or find a corporate job, she reached out a week after graduation to Jim Hamerly, then the college’s dean. “I certainly shared some of my concerns and skepticism with Melissa about starting a food business,” Hamerly said. “She told me, ‘Well, I'm manufacturing it in my kitchen at home and I'm crushing my own almonds.’ And I'm thinking, ‘Oh my.’ ” Hamerly knew that could be problematic for adhering to U.S. Food and Drug Administration guidelines and that a commercial kitchen would be needed. At the time, Hamerly was helping his brother with a soup stock business, which required Hamerly to learn about packaging and manufacturing fluids. He shared what he learned with Finestone, even connecting her with his brother. Both Hamerly and Lansing were impressed with Finestone’s drive to launch her business. She decided after meeting with them that she would start small and serve her milk at a few local farmers markets. It was familiar territory to Finestone, who worked as a food service vendor for Bitchin’ Sauce, an almond dip company, while attending CSUSM. “I knew the lay of the land,” Finestone said. “I was able to create connections with other farmers market vendors and get ideas for my business.” When Finestone was just starting out, Hamerly was a regular visitor to her booth at Poway’s farmers market on Saturday mornings to support her and purchase Mulk products. “She's really good with people,” Hamerly said. “I used to sit on the sidelines and watch her sell to people as they came through the farmers market. A lot of CSUSM students start businesses, but she's really got a great head for business. She gets it.” Six years after launching Mulk, Finestone is familiar with the landmines that come with owning a business. But the happiness that radiates from her customers keeps her going. She is continuing to grow the business, with hopes of one day having Mulk available in Whole Foods. Finestone still thinks often about the day that her classmates tried her almond milk for the first time. She smiles when she recalls their reaction, and the memory never ceases to fuel her motivation for the future. “I have had lots of challenges,” Finestone said. “But I believe in my product and I see people’s faces when they find something they like. And when customers keep coming back, it just tells me that I'm actually fulfilling some sort of need. That's really what keeps me going.” Melissa Finestone Major at CSUSM: Global business management Graduation year: 2017 Company: The Mulk Co. Website: themulkco.com Founded: 2018 Number of employees: 3 What advice would you give budding entrepreneurs? “Rank on a scale of 1 to 10 how passionate you are about this idea because it needs to be 11. Don't be scared of starting a business. It might fail, but it also might set you up for your next success. I've come across entrepreneurs who have started one product, realized there were a lot of roadblocks with the product and then they switch and start doing something else. And then they actually move forward with that one.” What’s the greatest challenge in starting your own business? “Employees and when your equipment breaks. I use industrial equipment and I'm not an engineer. So if something goes wrong, it's really stuck.” Knowing what you know now, is there anything you would have done differently? “It would have been so cool if I was studying business while I was starting a business. Because I think I would learn a lot of principles and it would have helped getting feedback from professors.” What are the qualities of a good entrepreneur? “Resourcefulness, passion and a high learning curve.” Media Contact Bri Phillips, Communications Specialist bphillips@csusm.edu